phone 028 9442 8269 email map marker BT41 4DN
Open Sign Today 9.00am - 5.30pm * selected stores only

Customer Services

Customer Care Team
The Security staff at Castle Mall will be only too pleased to assist you during your visit to the Centre.

Public Toilets
Castle Mall received a Gold Award for their facilities for Space To Change with toilet facilities including baby feeding/changing room and accessible toilet are located off the mall near the entrance to Market Square.

Convenience trolleys and other trolleys such as toddler / baby and accessible trolleys are also available upon request from the security staff or by contacting the Centre Management Office which is located beside the public toilet facilities.

Lost Property
Customers can make enquiries about lost property by contacting the Security Staff or Centre Management Office.